SERVPRO of Lake Arlington

As a trusted leader in the restoration industry, SERVPRO of Lake Arlington has the advanced training and equipment needed to clean and restore your home and business. We are locally owned, and our highly-trained team of certified professionals is ready to respond - every day, any time.

Joe Box
1 Star
Do NOT use this company. To start they are one of the ONLY Servepros in this area that are not on the preferred contractor /vendor list for my insurance company which should have thrown up a HUGE red flag up front but, I didn’t know until after the work had started. They did awful work. They took cabinets out that they weren’t supposed to take then when asked to return them they wouldn’t. They damaged walls when removing the cabinets and floors and refused to repair or reimburse for repairs. Then to top it all off when it was time to issue the final insurance check to them, they demanded more money than they should be due. We had discussed them taking the final amount that the insurance had issued as payment in full in lieu of the repairs and they agreed. They sent (I can’t remember his name) the project mgr to pick up the check and he assured me that it was all taken care of and this amount would settle the balance. Weeks later I was getting calls about a balance. It was explained to the lady calling and she contacted the project mgr. After another couple of weeks he called me and after heated discussion and him turning very unprofessional (to put it nicely) and lying about the whole scenario to his office staff they demanded I pay more money or put a lien on my home.. STAY FAR AWAY! There is a reason that SF insurance does not have them on the preferred list.
Tuesday 26th March 2024

Zamfir Panflute
5 Star
Alejandro was very helpful and professional. The rest of the crew are also focused on doing their jobs. I appreciate their hard work.
Friday 24th May 2024

George
5 Star
Alejandro and Luis from ServPro have been great to work with! Very easy to talk to and always quick to respond and update.
Friday 24th May 2024

Tirfari Bingham
5 Star
Stephanie and her team were awesome and extremely accommodating and professional. Because of theirs kindness, i would consider using Servpro again should i have another loss. Hany was a great Luis was as well So was Alexander And victoria
Saturday 24th February 2024

Paige Vogl
5 Star
Cesar arrived within 30 minutes after my call. Extremely efficient, friendly, and professional. Would definitely use ServePro again because of Cesar. Thank you!
Thursday 28th March 2024